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Public days closed days or private visits (on request)

FAQs : Frequently asked questions

Here you will find answers to frequently asked questions

RATES AND PAYMENTS

Groups of more than 20 paying persons as well as car companies (regardless of the number) benefit from a reduced rate.

> [url=/en/to-visit/useful-information/schedules-and-admission-fees#publique[/url]
  • Cash in Swiss Francs CHF (Euro and other currencies are not accepted)
  • Credit and debit cards (Mastercard, Visa, Amex, Dinner Club, JCR, Union Pay, Postcard and Maestro)
  • Cheques are not accepted
Yes, groups can request a total bill for their visit.

ARRIVAL

Yes, free parking is available for CFK visitors. (indoor and outdoor)
Yes, all our rooms are accessible with a wheelchair as well as with a buggy. Parking spaces with direct lift access are located in our car park.
Basically not. Please contact us in advance if you have any questions, we will find a solution together.
No. Dogs and pets are not allowed in the CFK.
Excluded are assistance dogs.

THE VISIT

Yes, all our rooms are air-conditioned or heated by an automatic system.
The visit begins with a film, then the visitors explore the main station and the model railway.
Once in the museum, visitors can move freely and stay as long as they wish. The CFK closes at 5 pm.
The film which you will see in the first part of your visit is in French with German subtitles.
In addition, each visitor receives an explanatory brochure, the "Visitors Guide", which is available in French, German and English.
The average visitor time is about 1h30. As soon as you are in the museum, you are allowed to stay as long as you like until closing at 5pm.
Yes.
A preferential rate is available for groups of 20 or more paying persons. Please contact us for a reservation.
Yes, the use of a camera (without flash) or camera during the visit is allowed. You can take pictures of yourself and your friends and share your experiences on your social networks. Don't forget to use the hashtag #cfk
Beside the public opening hours, it is only possible to visit the network privately by reservation.
> see private visits
The operation of trains on such a network requires an enormous amount of maintenance. The technical team must regularly repair rail vehicles, clean and maintain rails and wheels.

When we are open to the public, our trains run for more than 7 hours and the model railway manufacturers did not necessarily foresee such intensive use. Therefore, our network is open to the public for a little more than a hundred days a year and to private visitors for another fifty or so days.

OUR SERVICES

Yes, there are lockers available to keep your personal belongings safe. However, the CFK accepts no liability for theft or loss of objects.
Yes, changing tables are available in the toilets by the cloakrooms in the basement of the CFK.
Free Internet access via WLAN is available on the entire CFK area. Please contact the reception to get the access code.

CATERING AND SHOP

No, but there's a cafeteria with vending machines for drinks and snacks.
Yes, there are tables and chairs in the entrance hall near the cafeteria.
There's a little souvenir shop at the reception. All souvenirs can be purchased online.

THE ORGANIZATION OF EVENTS AT THE CFK

Beside public opening days and by reservation only.
Please contact us by mail: info@kaeserberg.ch or by phone: 026 467 70 40.