Kaeserberg

Frequently asked questions

Here you will find answers to frequently asked questions

Fees and payment

Do you have preferential rates?

Groups of more than 20 paying persons as well as car companies (regardless of the number) benefit from a reduced rate.

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Which means of payment are accepted?

Cash in Swiss Francs CHF (Euro and other currencies are not accepted)
Credit and debit cards (Mastercard, Visa, Amex, Dinner Club, JCR, Union Pay, Postcard and Maestro)
Cheques are not accepted

Is it possible to pay by invoice?

Yes, groups can request a total bill for their visit.

The access

When are the CFK open?

Public days 2025 (pdf)

« See our schedules and rates »

Are there free parking spaces available?

Yes, free parking is available for our visitors. (indoor and outdoor)

Can Kaeserberg be visited with a wheelchair or a buggy?

Yes, all our rooms are accessible with a wheelchair as well as with a buggy. Parking spaces with direct lift access are located in our car park.

Can I camp on the parking lots of Kaeserberg ?

Basically not. Please contact us in advance if you have any questions, we will find a solution together.

Can I take my dog/pet with me?

No. Animals are not allowed in the facility, except for assistance dogs, as long as they are clearly marked as such.

The visit

Is Kaeserberg air-conditioned?

Yes, all our rooms are air-conditioned or heated by an automatic system.

How does a visit take place?

The visit lasts 75 to 90 minutes. It begins with a short film, followed by informations to read and to listen, all along the way until the model railway network.

In which languages does the visit take place?

The film which you will see in the first part of your visit is in French with German subtitles.
In addition, each visitor receives an explanatory brochure, the "Visitors Guide", which is available in French, German and English.

How long does a visit last on average?

The visitor time is 75 to 90 minutes.

Can I visit Kaeserberg as a group?

Yes. A preferential rate is available for groups of 20 or more paying persons. Please contact us for a reservation.

Is it possible to photograph or film during a visit?

Yes, the use of a camera (without flash) or camera during the visit is allowed. You can take pictures of yourself and your friends and share your experiences on your social networks. Don't forget to use the hashtag #cfk

Is it possible to visit the CFK beside opening hours for public?

Beside the public opening hours, it is only possible to visit the network privately by reservation.
> see private visits

Why isn't Kaeserberg open to the public every day?

The operation of trains on such a network requires an enormous amount of maintenance. The technical team must regularly repair rail vehicles, clean and maintain rails and wheels.

When we are open to the public, our trains run for more than 7 hours and the model railway manufacturers did not necessarily foresee such intensive use. Therefore, our network is open to the public for a little more than a hundred days a year and to private visitors for another fifty or so days.

Our services

Are there safe-deposit boxes?

Yes, there are lockers available to keep your personal belongings safe. However, we accept no liability for theft or loss of objects.

Are there a baby changing table ?

Yes, a baby changing table is available in the toilets by the cloakrooms.

Is there any WIFI?

Free Internet access via WLAN is available on the entire area. The access code is available at the reception.

Catering and shop

Is there a restaurant on site ?

No, but there's a cafeteria. Drinks and snacks are on sale at the reception.

May I tak e a picnic with me ?

Yes, there are tables and chairs at the cafeteria and benches outside.

Is there a souvenir shop?

There's a shop at the reception, where you'll find trains, magazines, souvenirs and toys. Most of them are also available in our online shop.

Events organisation

When is it possible to hold a private event ?

Yes, beside public opening days and by reservation only.

How do I have to proceed if I want to organize a private event ?

You may contact us by mail at info@kaeserberg.ch or by phone on 026 467 70 40.

PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS OR SUGGESTIONS